GigLift SMS Opt-In Policy · Effective August 13, 2026
GigLift sends SMS notifications exclusively to Pro plan subscribers who have explicitly opted in. This page describes exactly how users opt in, what messages they receive, and how to opt out.
Who Sends These Messages
GigLift LLC — giglift.com
SMS messages are sent via Twilio from a registered GigLift phone number.
Support: support@giglift.com
How Users Opt In
SMS opt-in is only available to Pro plan subscribers. The process is:
Enter your US mobile phone number in the phone number field
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Read the full consent disclosure shown directly beneath the input field (see below)
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Click "Send Code" — this constitutes express written consent to receive SMS
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Receive a 6-digit OTP via SMS and enter it to complete phone verification
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SMS notifications are enabled only after successful OTP verification
Consent Disclosure (Shown Before Opt-In)
The following disclosure is displayed directly beneath the phone number input field, before the user clicks "Send Code":
Consent Disclosure Text (verbatim):
"By clicking Send Code, you consent to receive transactional SMS messages from GigLift, including booking reminders, gig confirmations, band availability requests, and account alerts. These are not marketing messages. Message frequency varies based on your activity. Msg & data rates may apply. Reply STOP to opt out at any time. Reply HELP for help."
Message Types
All messages are transactional only — triggered by real account events. We do not send marketing, promotional, or unsolicited messages.
Gig Confirmed: "GigLift: Your gig at [Venue] on [Date] has been confirmed. Reply STOP to opt out."
Gig Cancelled: "GigLift: Your gig at [Venue] on [Date] has been cancelled. Reply STOP to opt out."
Band Availability Request: "GigLift: [Band Leader] is requesting your availability for [Date]. Check your dashboard. Reply STOP to opt out."
Booking Reminder: "GigLift: Reminder — you have a gig at [Venue] tomorrow at [Time]. Reply STOP to opt out."
Account Alert: "GigLift: [Account action or update]. Reply STOP to opt out."
Message Frequency & Rates
Message Frequency
Varies based on your activity (bookings, gigs, band events). Typically 1–10 messages per month.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier plan.
Supported Carriers
All major US carriers including AT&T, T-Mobile, Verizon, and others.
Geographic Coverage
United States only. US mobile phone numbers only.
How to Opt Out
You can opt out at any time using any of the following methods:
Text STOP in reply to any SMS message from GigLift — you will receive one final confirmation message and then no further SMS
In-app: Navigate to Account → Notifications and click "Remove Phone Number" — this immediately disables SMS and deletes your phone number from our system
After opting out via STOP, you can re-enroll at any time by re-entering your phone number and completing verification at giglift.com/account/notifications.
Help
Text HELP in reply to any SMS from GigLift to receive help information, or contact us directly:
Your phone number is stored securely and used only to send the transactional SMS notifications you have opted into. It is not shared with third parties except Twilio (our SMS delivery provider) and is not used for marketing purposes. You can request deletion of your phone number at any time. See our full Privacy Policy for details.
Legal
GigLift's SMS program complies with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all applicable US carrier requirements. All messages are transactional in nature and sent only to users who have provided express written consent via the double opt-in process described above.