By accessing or using GigLift ("the Service"), operated by GigLift LLC ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
If you do not agree to all of these Terms, you must not access or use the Service.
GigLift provides an AI-powered platform for musicians, DJs, bands, solo artists, music instructors, and other performing artists that includes:
Features may vary by plan. We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice.
To access most features of the Service, you must create an account. You agree to provide accurate, current, and complete information; maintain and update your account information; keep your login credentials secure; accept responsibility for all activity under your account; and notify us immediately of any unauthorized use at support@giglift.com.
You must be at least 18 years of age to use the Service.
You agree to use the Service only for lawful purposes. You must not: use the Service for illegal purposes; send spam or harassing communications; contact individuals who have opted out; impersonate any person or entity; attempt unauthorized access to accounts or systems; reverse engineer the Service; use automated bots beyond what the Service explicitly supports; upload malicious code; or resell the Service without written consent.
The Service uses AI (including OpenAI GPT and DALL-E) to generate outreach email drafts, social media content, EPK bios, flyer images, and lead scoring. AI-generated content is provided as a starting point and may be inaccurate or incomplete. You are solely responsible for reviewing and approving all AI-generated content before use. Your prompts and inputs may be processed by third-party AI providers; see our Privacy Policy for details.
You agree to use the outreach tools only for lawful purposes: only contacting individuals where you have a legitimate professional interest; complying with the CAN-SPAM Act, CASL, and other applicable anti-spam laws; honoring all unsubscribe and opt-out requests; not sending misleading or harassing messages. You are solely responsible for the content of all emails you send.
Pro plan subscribers may opt into SMS notifications for gig reminders, availability requests, and booking updates. By providing your phone number and completing the verification process, you expressly consent to receive automated transactional text messages from GigLift.
SMS opt-in requires: navigating to Account → Notifications at giglift.com/account/notifications; entering your US phone number; reviewing the TCPA consent disclosure which reads: "By clicking Send Code, you consent to receive transactional SMS messages from GigLift, including booking reminders, gig confirmations, band availability requests, and account alerts. These are not marketing messages. Message frequency varies based on your activity. Msg & data rates may apply. Reply STOP to opt out at any time. Reply HELP for help."; clicking Send Code; and entering the 6-digit OTP received via SMS.
Message types: Gig confirmations, gig cancellations, band availability requests, booking reminders, and account alerts. These are transactional messages only — not marketing or promotional.
Message frequency: Varies based on your activity (bookings, gigs, band events).
Message and data rates may apply.
To opt out: Text STOP to any SMS from GigLift, or remove your phone number in Account Settings → Notifications. Text HELP for help.
A public description of the SMS opt-in process is available at giglift.com/sms-opt-in. SMS services are provided via Twilio. By using SMS features, you also agree to Twilio's applicable policies. We do not use SMS for marketing purposes.
You retain full ownership of all content you create, upload, or input into the Service. By using the Service, you grant GigLift a limited, non-exclusive, worldwide, royalty-free license to use, store, display, and process Your Content solely as necessary to provide the Service to you.
Content generated by AI at your direction is yours to use, subject to the terms of the underlying AI providers (e.g., OpenAI). All rights in the Service itself — software, design, user interface, trademarks, logos — remain the exclusive property of GigLift LLC.
The Service integrates with: Clerk (auth — Terms); Stripe (payments — Terms); OpenAI (AI — Terms); Resend (email — Terms); Twilio (SMS — Terms); Vercel (hosting — Terms); Google Maps Platform (venue discovery). We are not responsible for the acts or policies of any third-party services.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GIGLIFT LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100.00).
You agree to defend, indemnify, and hold harmless GigLift LLC and its officers, directors, employees, agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and fees arising out of your use of the Service in violation of these Terms, your User Content, your violation of any third-party rights, or your violation of any applicable law.
You may terminate your account at any time through Account Settings. We may suspend or terminate your account at any time with reasonable notice for violation of these Terms, abusive use, non-payment, or conduct harmful to other users. Upon termination, your data will be scheduled for deletion within 30 days, except where retention is required by law.
These Terms are governed by the laws of the State of California, United States. Before filing any formal dispute, you agree to first contact us at legal@giglift.com and give us 30 days to resolve the dispute informally. Unresolved disputes shall be submitted to binding arbitration administered by the AAA in California. Class Action Waiver: You waive the right to participate in class actions or representative actions.
We reserve the right to modify these Terms at any time. When we make material changes, we will update the effective date, send an email notification, and display an in-app notification. Your continued use after the effective date constitutes acceptance of the changes.